To ask questions or place orders you can contact us in any of the following ways:
|Toll Free: 800-446-8811 (USA & Canada)||Fax: 650-965-0764|
|Phone: 650-969-8811||Email: firstname.lastname@example.org|
Hours of Operation
7:30AM - 4:30PM Pacific Time
Shipping, Payment, Warranty, Returns, & Conditions
Minimum Order: Domestic - $25, International - $100
Delivery: Orders placed by 12:00 PM Pacific normally ship the same day, but not always depending upon that day's order volume. If your order is critical and must ship same day, call us.
Availability: Rebuilt equipment is subject to availability and performance check at time of the order.
F.O.B.: All shipments are F.O.B. Fremont, CA unless otherwise quoted
Shipping: Freight Collect, with your account number provided or UPS Prepaid and added, unless otherwise quoted.
Payment Terms: Net 30 days upon credit approval. All other payments due upon delivery.
Credit Card Accepted: Visa®, MasterCard®, and American Express®.
Warranty: We offer a standard one year warranty against defective parts and workmanship, unless otherwise quoted. (ex: Rebuilt/repaired gauge controllers only have a 90 day warranty)
Returns: When shipping to us for any reason, please call us prior to shipment for a Return Merchandise Authorization (RMA) number. Products returned for repair or replacement should be sent prepaid.
HazMat: In order to comply with current environmental protection policies, we require a complete Hazardous Materials Form (HAZMAT) to be forwarded to us prior to our giving you an RMA number. Please download our HAZMAT Form here.
Restocking Fee: Some items being returned to us for reasons other than warranty/replacement are subject to a restocking fee.
Prices: Prices are shown in U.S. dollars. Prices are current but are subject to change without notice.
Terms & Conditions: Click here to view our complete Terms & Conditions.
Export Policy Statement: Click here to view